Stay safe on Classitree
At Classitree, we are fully devoted to providing you with the safest possible user experience.
Here are some safety tips when using Classitree to trade.
General safety advice
Keep things local
Before you send money, examine the item with the seller in person.
While applying for a job
Before applying, research the position and the company. Prior to seeing the employer in person, avoid disclosing personal details. While conducting interviews, stay away from rural areas.
Exchange item and payment at the same time
Customers: refrain from making payments until after obtaining an item. Sellers: Delay sending an item until you have been paid.
Use common sense
Beware anything that seems too good to be true, including promises of rapid money and prices that are too low to be genuine.
Never give out financial information
Information that might be abused includes bank account information, eBay and PayPal information, and any other information.
Scams and frauds to watch out for
Fake payment services
Classitree does not provide any kind of protection or payment system. Any emails offering these services should be reported. If you are not certain that an online payment service or an escrow website is legitimate, avoid utilizing them.
Fake information requests
Classitree never contacts users for personal information. Do not click any links in an email that asks you to give us your personal information. Delete the email and report it, please.
Fake fee requests
Avoid dealing with anyone who charges extra for a product or service. For its fundamental services, Classitree never asks for payment, and it doesn't accept things from outside Singapore. so import and brokerage costs ought never to be necessary.
Requests to use money transfer services such as Western Union or MoneyGram
Although these services are not intended for transactions between strangers, they are frequently used in frauds. Refrain from using these services when asked to.
Safety measures provided by classitree
Email address is not shown on your ad
By doing this, you are guaranteed to be spam-free.
Option to hide phone number on your ad
You have the option to conceal your phone number and still get chat messages from potential customers.
Continuous improvements
To identify and stop suspicious or improper behavior, we continuously improve our technologies.
Block repeat offendors
To stop offenders from abusing the site again, we keep track of reports of suspicious or unlawful conduct.
Reporting a safety issue
Victim of a scam?
Please let us know as soon as possible if you believe you are the victim of a scam. We also advise you to get in touch with the police if you've been defrauded.
Information sharing
Classitree is dedicated to protecting our users' privacy and does not disclose personal information to the public. We do, however, take security seriously, and if we get inquiries about fraud or other illegal conduct, we will work with law enforcement.
Questions? Get in touch!!
9am - 6pm on weekdays
8am - 5pm on weekends and mercantile holidays